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Great wolf manteca11/24/2023 One lady I was talking to whole standing in line (most of my trip) told me she paid over $2000 for her family and how incredibly disappointed she and her husband were for the money spent. This could have been so amazing given proper training and care for the guest experience. Dunkin’ Donuts line was over an 1 hour 20 minutes to get coffee and guess what they were out of it at 8:30AM!! Check in is at 4PM, outdoor pool closes at 7PM and slides close at 8PM SHARP! They push everyone in doors to do the paid activities or to your room. The “pool party” was music and a person chasing kids in the pool. All activities did not start on time, ended abruptly, and lacked any direction. Then when we arrived with 3 children that were ready to swim, it was a complete mess! The food and drink services are completely under staffed and disorganized, waited nearly an hour in a line with one person staffing the drink bar in the water park area, wait for a 3 slices of pepperoni took over 40 minutes and had 1 pepperoni on it (see pic). Check in took 1 hour 40 minutes, I messaged the greeting text from Great Wolf that I received prior arrival asking if I had to wait in line for water park access, was told no. The draw to stay was that you could “check in” at 1PM and get access to all water attractions even if official room check in is not until 4PM, also that you could continue to use the following day until close. We selected a Friday night stay knowing that Saturday and Sunday would be busier. This hotel is not staffed properly, the process and systems are inefficient and disorganized. Hotels near Yosemite Community College District.Hotels near San Joaquin Valley College - SJVC Modesto.Hotels near ITT Technical Institute - Lathrop Campus.Hotels near Delicato Family Vineyards Tasting Room.Hotels near The Promenade Shops at Orchard Valley.
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